Saturday, June 26, 2004

trubbleshootin

they lied! the 'buffet' turned out to be sausages, samosas and spring rolls which had gone soft and rubbery, and chicken wings, served buffet-style. the hors d'oeuvres were so-so. my only praise was for the celery and carrot sticks + dip, assorted nuts (plenty of salt!), and the fact that they whip up pretty good snowballs.

morning so far's been spent suspiciously testing out my pc which came back from the service centre with the technician's note saying there's nothing wrong with the motherboard. and we were pretty sure one of the PCI slots had gone bonkers, cos when the internal modem was in that slot, the pc would reset when connected to the net via dial-up. not a trojan/worm/virus - had updated everything - firewall, antivirus, windows security updates, and had even formatted the hard disk. so the cpu was sent in (together with a malfunctioned graphics card problem - to take advantage of a silly albeit one-time compulsory labour charge - see paragraph below). well, i've been connected for over an hour now with the modem in the 'problematic' slot and the pc hasn't resetted itself yet. got a funny feeling the problem could have been related to the graphics card.

and yes, the labour charge.. this particular Palo Alto, CA - based IT company has a strange policy of 'if the malfunctioned peripheral is an internal peripheral, we can't give a one-on-one exchange' resulting in it being compulsory to pay a labour charge of a hundred and fifty bucks just for them to open up the cage and slot in a new graphics card. hmph.

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